Frequently Asked Questions

Product Information

What are the key features of this toothbrush holder?

  • Intelligent sensor for automatic opening/closing.
  • Efficient UVC+UVA sterilization for comprehensive disinfection.
  • HD digital display for monitoring disinfection process and battery life.
  • Cycle purification, disinfecting every 3 hours automatically.
  • Wall-mounted design for clutter-free storage.
  • Long-lasting 1800mAh battery with Type-C charging.

What comes in the package?
The package includes:

  • Packing box
  • Dual Automatic Toothbrush Sterilizer
  • Wall mount bracket
  • Data cable
  • User manual

    Installation and Usage

    How do I install the toothbrush holder?

    • Clean the wall surface and stick the adhesive backing onto the wall.
    • Long press the power button for 2 seconds to turn it on.
    • Use the sensor or power button to open the dust cover, insert the toothbrush, and it will close automatically after 1 minute.

    What surfaces can it be mounted on?

    It can be mounted on ceramic tiles, marble, sink areas, and shower walls.

    What type of charging port does it have?

    It uses a Type-C charging port.

    Can I use a fast charger for this device?

    No, please use a regular USB adapter as fast chargers may cause damage or incompatibility.

     

     

    Shipping and Delivery

    Do you ship internationally?

    No, shipping is available only within the United States.

    How long does shipping take?

    Shipping takes 3-8 days.

    Will I receive the product before Christmas?

    Yes, you will receive the product before Christmas if you order in time.
     

     

    Disinfection and Maintenance

    How does the disinfection process work?

    The holder uses professional-grade UVC and UVA sterilization lamp beads for comprehensive cleaning, with automatic cyclic disinfection every 3 hours.

    Is the sterilization process visible?

    Yes, the HD screen displays the disinfection process in real time.

    How do I open and close the holder?

    Wave your hand in the 5-7cm sensing area in front of the device, or use the power button.

    Does it have a drying feature?

    Yes, it features continuous wind drying to keep toothbrushes clean and dry.

     

    Battery and Charging

    What is the battery capacity?

    The holder has a built-in 1800mAh battery for long-lasting usage.

    How do I know when to charge the device?

    The HD screen shows real-time power levels and charging status.

    How long does the battery last on a full charge?

    The device has excellent standby time and can last for an extended period, suitable for travel.

     

     

    Other Questions

    Can I store multiple toothbrushes?

    Yes, it is designed for dual toothbrush storage with independent compartments.

    How much does the product weigh?

    The product weighs 165g.

    What are the dimensions of the holder?

    The dimensions are 117.5 x 60 x 36mm.

    Is the design aesthetically pleasing?

    Yes, the minimalist design enhances home décor with a clean and elegant look.

     

     

    For further inquiries, feel free to contact us!